Terms & Conditions

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Ordering Online

Ordering Online with us is safe and secure.

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

Payment

We accept all major credit cards. If you wish, you may also send us a cheque (made payable to Digi TV Solutions), but this will delay your order as we must wait for cleared funds before we ship any merchandise.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of TVA. Prices are correct at time of publication. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information on this site.

Not Satisfied

If you are not satisfied with the goods and inform us within fourteen days of receipt of the goods, and we will give you a full refund (minus carriage).

Warranty

Where customers are unsatisfied with items purchased from Digi TV Solutions they may contact us for technical advice. We will exchange items if they are found faulty on delivery or they develop a fault within their 12 month warranty period. Prior to returning any item you must contact Digi TV Solutions. Items returned should be accompanied with a discription of the problem together with the original order number and the goods returned to the address listed below. Please note unsolicited returns will not be accepted.

All products to be returned must be carefully repackaged in their original packing.

Viewing Cards

Unfortunately, refunds cannot be given on viewing cards.

Handling Complaints

If we should receive a complaint about any part of our service, by telephone or e-mail (info@digitvsolutions.co.uk) then it will be dealt with promptly (we will reply within 24 hours). It will then be dealt with confidentially,and effectively.

Returns Address:

Digi TV Solutions
9 Rue Coluche
Villa 10
11200 Lezignan Corbieres

Siret Number:
TVA Registration Number:

Customer Accounts

As part of our "Customer Account" service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. You agree and continue to use our services in a manner consistent with all applicable laws, regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement. Upon notice published through the service, we may modify this agreement at any time.

Trademarks

All trademarks appearing on the service are trademarks of their respective owners.

Your Statutory rights are not affected by any of the above terms and conditions.